Last Update - 23 November 2021
Name: Ms Cymantha Sothiar
Designation: Manager, Central Reservations Office
Address: PDPA Compliance Department, Ground Floor, Bangunan ECM Libra, No. 8 Jalan Damansara Endah, Damansara Heights, 50490 Kuala Lumpur
Phone: 03-2082 5651
What are Cookies and what do they do?
Cookies alone cannot be used to disclose your individual identity to us, though in some cases we may tie Ormond Group and third-party Cookies to personal information you have provided to us or that we have otherwise obtained from you.
Cookies used on the site.
We may use several different Cookies on the Sites, a brief explanation of the Cookies that may be used are set out below:
Essential Cookies are necessary for the proper operation of our Sites, and to enable you to navigate around it and to use its services and features. Disabling or blocking these Cookies may negatively impact your use and the security of our Sites during your visit.
Functional Cookies are used to provide you with the best user experience. These cookies are, amongst other things, used to save your language preference or booking information and could be used to remind you about reservations that you have started to make, thus saving you time if you want to complete your reservation at a later stage.
Session Cookies are only temporarily stored during your browsing session and are deleted from your device when you close your browser. We use these Cookies to understand your use of the Sites (e.g. which links you have used, how long you have stayed on the page and which pages you have visited) to deliver improvements to the user experience.
Persistent Cookies are saved on your device for a period of time or until you delete them. These Cookies are saved on your device so that they are available for your next visit, this allows us to keep a more accurate account of how often you visit the Sites, how often you return, how your use of the Sites may vary over time and the effectiveness of our advertising efforts.
Advertising Cookies allows us and other advertisers to show you the most relevant products, offers and advertisements on the Site and third-party sites, or through emails or other message platforms. These Cookies select advertisements that are based on your interest, including those expressed or inferred by visits to our Sites and other websites, online services and apps. These Cookies may also be used to limit the times you see an advertisement.
Advertising Cookies also includes Social Plug-In Cookies which are usually set by social networking provides to enable smooth and seamless sharing of content from the Sites with members and non-members of social media networks such as Facebook, Twitter, Youtube and Pinterest.
Analytics Cookies serves to give us aggregated information about your use of the Sites and allows us to use such information to monitor site performance, count page visits, spot technical errors, see how users reach our Sites and measure the effectiveness of advertising.
Other Technologies allows us and third parties to know how you interact with the Sites, advertisements and to our emails and may be used to collect non-personal information or aggregate information. The information obtained and collected may be used to enhance your experience and understand traffic patterns.
Data collected informs personalised content such as advertisements.
The data collected by Cookies may be used (on the basis of our legitimate interests) to provide personalised promotional offers to you. For example we may do this in order to send you relevant offers and promotions by email (where you permit us to do so) We may also use this data to provide you with personalised promotional offers on selected partner websites (for example, you might see an advertisement for our products on a partner site such as Facebook and Google).
We also share some of your information with marketing service and ad technology providers and digital marketing networks, such as Facebook, Google and Adobe, to present advertisements that might interest you. For example, we may transfer information about you to such providers. The providers may then recognise your devices and send you interest-based content and advertisements. We may send the providers information such as your name, email, device ID, or other identifier in encrypted form and they may process your information in hashed form. These providers may collect additional information from you, such as your IP address and your browser or operating system. Information may be combined with information from other companies in data sharing cooperatives, who may place or recognise their own unique Cookie on your browser. These Cookies may contain demographic or other data.
What are first and third party Cookies?
Cookies can be sent by different parties.
If the Cookies comes from our site it is a first party cookie. If it comes from another site, such as our marketing services or ad technology providers or business partners, it is a third party cookie, specifically chosen by us to provide a service, such as a more personalised visit.
The third party cookies we use include those provided by Facebook, Google and Adobe.
Do I Have to Accept Cookies?
You may reject Cookies. However, site and app functions will be affected. Cookies help our Sites to work properly and personalise your experience. You’ll be able to browse the Sites without them but some standard functionality, preferences and certain features will not work.
By accepting them, you allow us to improve your experience and remember information about you, which can personalise your experience.
To withdraw consent, you can reject or delete Cookies. Please see the Managing Your Cookies section below on how you can adjust your browser settings.
By browsing or using our Sites you agree that we and the selected third parties in this notice can use (as described in this notice) data collected by the Cookies you allow. If you do not agree, you can withdraw your consent by setting your browser to reject Cookies, see below.
Managing your Cookies
There are several ways to manage Cookies. You can:
- Set your browser to prevent Cookies from being accepted. More information should be in your browser’s “help” menu. How to adjust your browser will depend on which browser you’re using.
- Set some browsers to send you an alert when a website is trying to place a Cookie on your browser.
- Block Cookies by activating the setting on your browser to refuse all or some Cookies. However, if you use your browser settings to block all Cookies including Essential Cookies, site access and features can be limited or not available.
- Use an ad blocker to block any of the tools specifically or individually, including Google Analytics.
- Delete Cookies stored in your browser by “clearing cookies”. This will only delete Cookies already stored. It won’t prevent new ones being accepted unless you change the acceptance settings. Also, clearing your Cookies on one browser of one device does not automatically clear them on another. You need to clear all browsers on all devices, independently.
- Refuse specific Cookies, by using that Cookies opt out process, in the table at the end of this notice.
We are not responsible for the content or Cookies from external websites. If you follow a link from our website to a third party site, they will have their own privacy and cookie notice.